Answer
Jun 16, 2025 - 08:30 AM
- Check that the down button on the dimmer remote did not get stuck. The red light will be constantly lit up if it is and the button may have been wedged under the remote housing partially.
- Bypass the dimmer and connect the lights directly to the transformer. Check that the light run turns on at full brightness.
- Re connect the dimmer. Press the up arrow on the dimmer base or the remote. If the lights do not get brighter, contact warranties@dekorlighting.com.
